Get in Touch
Have feedback or found a bug? We welcome your input to help improve Factor Friend.
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
Response Time: Please allow up to 4 weeks for a response
Privacy: We only use your email to respond to your inquiry
How Can We Help?
Here are the types of inquiries we welcome. Choose the category that best fits your needs:
🐛 Report a Bug
Found an error in our calculations or noticed something not working correctly?
Please include:
- Which tool you were using
- The exact numbers or equation you entered
- What happened versus what you expected
- Your browser and device type (optional but helpful)
💡 Feature Requests
Have an idea for a new tool or feature that would make Factor Friend even better?
We're always looking to improve and expand our offerings. Tell us what mathematical operations you'd like to see, and we'll consider them for future updates!
📚 Educational Feedback
Are our explanations clear and helpful? Found a confusing step in our solutions?
Your feedback helps us improve the learning experience for everyone. We welcome suggestions for better explanations, additional examples, or clarifications.
❓ General Questions
Questions about how to use Factor Friend, mathematical concepts, or technical inquiries?
We're happy to help! Check our FAQ page first, but if you don't find what you need, reach out and we'll do our best to assist you.
💬 Other Feedback
Have suggestions or general comments about Factor Friend?
We welcome constructive feedback about the tools, interface, or educational content.
What We Don't Offer
To set clear expectations, please note that Factor Friend does not provide:
- Individual homework help or tutoring services (we provide tools for learning, not answers to specific assignments)
- Custom calculations or paid services (all our features are free and available to everyone)
- Assistance with academic integrity violations (we encourage using our tools for learning and understanding)
Our mission is to empower you with the tools and knowledge to solve problems yourself, fostering genuine mathematical understanding.
Response Expectations
When can you expect to hear from us?
Response times may vary. Please allow up to 4 weeks for a reply to your inquiry.
Factor Friend is maintained as a free educational resource. While we value all feedback and inquiries, responses may be delayed during busy periods.
Alternative Resources
Before reaching out, you might find the answer you're looking for in one of our other resources:
These pages contain comprehensive information about using Factor Friend, understanding mathematical concepts, and troubleshooting common issues.
Tips for Contacting Us
To help us address your inquiry effectively, please include:
- For bugs: the tool used, exact input values, and what happened
- For feedback: specific details about what could be improved
- Clear and concise descriptions to help us understand your issue
Note: Due to limited availability, we may not be able to respond to all inquiries individually.
Our Commitment to You
Factor Friend is committed to maintaining a free, privacy-focused educational platform. We appreciate your feedback and use it to improve the tools when possible.
- We review all bug reports and feedback
- Your privacy is protected (we don't share or sell contact information)
- All tools remain free and accessible to everyone
Thank you for using Factor Friend!